She dropped it off to me in my office at work a couple of hours later. So she was trying to make it work for us and then she suggested she would drop it off since we couldn't figure a good time to bring it back. I didn't want to go another day without my ring. She kept sizing me several times until she felt confident what was the right size. The second time got to work with Katie I went to pick it up and Katie noticed right away it wasn't a good secure size. Top notch customer service! Had to get my engagement ring resized twice. Kubes Jewelers in Fort Worth is a four generation family firm with a highly trained staff, including three GIA Graduate Gemologists and two GIA Diamond Graduates. We will be going back for our wedding bands!! Thank you Katie! Top notch customer service! Had to get my engagement ring resized twice. Thanks again, Brent! Note: Kubes' loose diamond pricing was extremely competitive with independent brokers and online retailers. The service provided throughout the entire process was superior in every way. In the end, they actually helped me have a ring made from scratch and to my exact specifications. Following the purchase Kubes helped me match the diamond with a ring suited for the stone I chose. From search to purchase there was never a moment where pressure was placed on me to make a decision. I recently purchased a loose diamond from Kubes and could not have asked for a better experience. My mother was grateful for Kubes excellent customer service and I was moved to tears by Brittany's graciousness. Her courtesy was exceptional, and when I realized how sincerely kind she was being, I let her know that my mom was a recent widow, that the man who gave her that ring, married her in 1949, and raised six children with her - died April 24, 2021. Brittany, the oldest great grandchild of the Kubes family, treated my mother with the most gentle respect. Affordable Executive Office Suites on 2nd Floor Near TCU- Kubes Jewelry Building - Located in the redeveloping Berry/University Urban Village - Convenient. This morning, I took my 90-year old mother to Kubes to purchase a ring guard for the diamond solitaire that represents 71 years of marriage to my father.
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